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LLM applications
Products with a model inside them: the interface, the state, the permissions and the fallback behaviour, not a prompt behind a text box.
Capability / AI engineering
A language model is a component, not an architecture. The work is the pipeline around it: extraction, retrieval, human review, evaluation, and the cost and failure behaviour a production system has to hold.
Coverage
The interesting part of an AI system is rarely the model call. It is what happens to the output, who checks it, what it is allowed to touch, and what it costs to run every day.
01
Products with a model inside them: the interface, the state, the permissions and the fallback behaviour, not a prompt behind a text box.
02
Reports, forms and statements read into structured records, with every value traceable back to the page and the passage it came from.
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A reviewer sees what was proposed and what it was read from, then approves or corrects before anything is committed downstream.
04
Indexing, chunking and ranking over your own content, with the access model of the source system preserved in the answer.
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Tool use with defined boundaries, retries and a record of what ran, so a failed step is visible rather than silent.
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Test sets, regression when a prompt or a model changes, and inference cost tracked as an operating figure rather than a surprise.
Depth
From proving whether an approach holds, through to running an evaluated pipeline after launch.
| Type of work | What it involves | How it is engaged |
|---|---|---|
| Proving a use case | A narrow build on your real documents or data, scoped to answer whether the approach holds before anyone commits to a platform. | Project delivery |
| Extraction into a system of record | Parsing, structuring, a review workflow and the write path into the platform that owns the record. | Managed pod |
| Retrieval over internal content | Indexing, ranking and permission-aware answers, evaluated against questions your people actually ask. | Dedicated people |
| Generative media in a product | Generation engines built inside the product rather than licensed in, so the capability stays with the product. | Project delivery |
| Running it after launch | Evaluation suites, drift checks, cost monitoring and model upgrades as providers move underneath you. | Dedicated people, business as usual |
Technology and people
Model providers change faster than the systems built on them, so the pipeline is designed to survive a swap.
Inside your team
Most AI work is constrained by something other than the model: where data may sit, who has to approve an output, and what it may cost per month.
Where a jurisdiction, a client contract or an internal policy fixes where data may be processed, inference is deployed to meet it. Self-hosted models and in-region endpoints are both on the table.
Output is presented with its source and its uncertainty. Where a wrong value carries consequence, a person approves before the record is written.
Model choice, context size and caching are decided against a cost per document or per request that you can forecast before launch.
Proof
We describe the work, not the client.
What it evidences
A campaign platform that runs United States marketing campaigns from one portal and generates image and video advertisements through engines we built and own.
Read the case studyNext step
Tell us what has to be read, decided or generated, and where the data is allowed to sit. We will tell you what is realistic.