About Insteller
Insteller (Pvt) Ltd is a software engineering company registered in Galle, Sri Lanka. We build and run systems for agencies and consultancies that need capacity they can stand behind, and for the companies that need those systems built directly.
Galle, Sri Lanka
Single delivery base. One office, one team, one contracting entity.
GMT +5:30
Full working-day overlap with Australia, Asia and the Middle East, mornings with Europe.
Galle, Sri Lanka
Insteller (Pvt) Ltd, incorporated in Sri Lanka, with one delivery team in one place.
Five practices
Salesforce, AI engineering, full-stack, mobile and quality engineering, under one supplier relationship.
The firm
Most technology work of any size crosses more than one practice. A product needs a front end, a platform and an integration. An AI feature needs somewhere to live. A Salesforce estate needs the systems around it to behave.
Insteller was set up so that work crossing those lines does not need a second supplier and a third contract. Salesforce, AI engineering, full-stack engineering, mobile and quality engineering sit in the same company, under the same delivery standard and the same commercial relationship. Where two of them meet, the seam is ours to solve.
That structure suits both of the buyers we serve. An agency wins work that spans a product build and a platform integration and needs one partner that can take all of it. A direct client wants a system taken from architecture to production and then kept running, without managing a panel of specialists to do it.
We are deliberately not a body shop. Engineers are allocated to an engagement rather than shared across several, contracts and confidentiality are settled before anyone starts, and the people who begin a piece of work are the people who finish it.
Base and group
Where we sit determines the working day you get, and how we are structured determines who you are accountable to. Both are worth being clear about before a first call.
Delivery runs from a single base in Galle rather than a distributed network of contractors. One office, one team, one standard of supervision.
Galle sits at GMT +5:30. That gives a complete overlap with Australian and Asian business hours and a working morning with Europe and the United Kingdom.
Insteller is part of a small group of engineering companies under common ownership. Hiring standards, engineering practice and delivery discipline are shared across it.
How delivery is run
Dedicated people, a managed pod or a scoped project, delivered under our name or yours. The model changes who directs the work. It does not change how the work is run.
01
Every engagement is staffed with specific engineers at agreed seniorities. You know who is on the work and you deal with them directly.
02
A single point of accountability for the engagement, responsible for the plan, the quality bar and anything that needs escalating.
03
Engineers work in your repositories, your tracker and your review gates. Where you have no process to adopt, we bring one and document it.
04
Agreed overlap hours, standup in your timezone, progress in a form you can forward to your own client without rewriting it.
Engineering principles
These are the things we argue about internally and the things a client can hold us to. They apply to a two-week change as much as to a twelve-month build.
01
On a live estate the reported fault and the actual fault are rarely the same thing. We find which layer it belongs to before anyone edits code, configuration or data.
02
Code is written to be read by whoever inherits it, including your own team. No private conventions, no cleverness that needs the author present to explain it.
03
Integrations break, networks drop and uploads fail. We design what happens then, because that is the part an operations team lives with.
04
A change to a pricing rule reaches the ERP. A sharing change reaches the portal. We treat a system as one connected thing rather than a set of modules.
05
Work is demonstrated in a sandbox or a staging environment against realistic data before it is released, on the client release cadence rather than ours.
06
Estimates, risks and slippage are reported as they are. A client hearing bad news early can act on it. A client hearing it late cannot.
Where we draw the line
Commitments are easier to judge when the limits are published alongside them.
If the seniority or the skill is not available for your start date, we say so. Proposals name people and availability rather than describing a capability in the abstract.
Work is delivered by our own people. Where a client engagement genuinely requires a third party, it is disclosed and agreed in writing before it happens.
On white-label work we have no client-facing presence unless you ask for one. Your name stays on the delivery and the relationship stays yours.
Our security and confidentiality posture is written down and open to questioning. Where a control is a practice rather than an audited certification, we describe it as one.
Our security and confidentiality position is set out in full on thesecurity page, including how we handle client data, access, devices and incidents.
Next step
Send the requirement and the timeframe to info@insteller.com, or use the enquiry form. You will get a named team, availability and a start date.