Capabilities

Five practices. One team structure. One supplier.

Insteller covers Salesforce, AI engineering, full-stack product, mobile and quality engineering. Work that crosses two or three of them stays with one team and one contract, so the seams between them are our problem rather than yours.

Practices

What we build, extend and run.

Each practice is staffed with engineers we employ, at the seniorities listed below. Nothing here is subcontracted without your knowledge.

01

Salesforce

Development, administration and quality assurance on production orgs, including CPQ estates, ERP and logistics integrations and customer portals.

  • Apex, Lightning Web Components and platform automation
  • CPQ product rules, pricing and approvals
  • Experience Cloud communities and portals
  • Day-to-day support of a live org
Salesforce capability

02

AI engineering

Language models built into products: document intelligence, extraction with human review, retrieval, agents, and the evaluation that keeps output honest.

  • Document and data extraction pipelines
  • Retrieval over your own content
  • Evaluation, guardrails and cost control
  • Inference inside a required data region
AI engineering capability

03

Full-stack engineering

Products taken from architecture to release, plus the APIs, integrations, cloud infrastructure and pipelines underneath them.

  • Product builds from a blank page
  • APIs and third-party integrations
  • Cloud infrastructure and environments
  • Continuous integration, deployment and monitoring
Full-stack capability

04

Mobile

Field and consumer applications, delivered cross-platform and built to keep working when the connection does not.

  • Offline-first capture and queued writes
  • Synchronisation with a back-office system
  • One codebase across iOS and Android
  • Store release and device testing
Mobile capability

05

Quality engineering

Manual and automated testing, release verification, and support for the people who sign acceptance off.

  • Test strategy and regression coverage
  • Automation inside your pipeline
  • Release and post-release verification
  • Acceptance testing support
Quality engineering capability

Seniority

Every practice is available at four levels.

You decide the mix. Most teams run a senior engineer over mid-level capacity, with a lead where the work spans more than one system. Lead times by role are on the team page.

What each seniority level holds across Insteller practices
DimensionJuniorMidSeniorLead
Scope heldScoped tasks inside a featureDefined features and changesA feature set end to endA workstream or a whole estate
Design authorityImplements against an agreed designContributes to design and implements itDesigns within the agreed approachSets the approach and the standards
ReviewReviewed and paired with early onReviewed by a senior engineerReviews peers and mentorsAnswers for the quality of the team
Contact with youThrough the team leadInside your existing ritualsDirect with your teamDirect with your leads and stakeholders
Typically used forSupervised delivery of well-defined workCore delivery capacityProduct builds and dedicated teamsManaged pods and complex estates

Proof

Each practice, proven on a live system.

Selected engagements across the practices above. We describe the work, not the client.

BAU platform ownership and support / Specialty manufacturing

Business-as-usual ownership of a CPQ-centred Salesforce estate at a specialty manufacturer

Ongoing ownership of a production Salesforce environment built around CPQ, covering configuration and custom features, ERP and shipping integrations, a customer community and day-to-day org support, held by one team.

Read the case study

Product build / Marketing and advertising technology

Full-stack campaign platform built for a United States marketing company, with advertisement generation engines built in house

A campaign platform that runs United States marketing campaigns from one portal and generates image and video advertisements through engines we built and own.

Read the case study

Product build / Manufacturing, FDA-regulated operating environment

MRP system built for a manufacturer operating under FDA compliance requirements

An MRP system in use at a company operating under FDA compliance requirements, covering product lifecycles, orders, workstations and audit trails.

Read the case study

Next step

Tell us which capability you are short of.

Send the requirement, the stack and the timeframe. You will get named engineers, seniorities and a start date.